Important Information about COVID-19
for Kimbriki Customers and Visitors


The current and rapidly changing situation with COVID-19 is having a significant impact on everyone both personally and in business. Kimbriki has implemented a number of measures and new processes which are aimed at protecting the health and safety of our customers and our staff in relation to the potential spread of COVID-19. We outline some of these changes below.

If you have cold or flu like symptoms,
have recently travelled overseas or have been in contact with anyone who has recently travelled overseas,
DO NOT come to Kimbriki


All customers should minimise contact with Kimbriki staff and other customers and keep a distance of at least two (2) metres from all other people at Kimbriki.

Please be assured that it is our priority to continue to provide the essential waste and recycling service to our customers in the safest possible way.

The Kimbriki Resource Recovery Centre will continue to open 7am to 5pm every day (with the exception of Good Friday when the site is closed). Any further changes to opening hours or operations will be published on the website and customers should check that before travelling to Kimbriki.

Important changes to your visit and transactions with Kimbriki include:

  • Kimbriki is now CASHLESS.
    Kimbriki will NO LONGER ACCEPT CASH as payment at the Resource Recovery Centre. Avoiding the hand-to-hand exchange of cash minimises the risk of infection for both customers and staff. All transactions not on an existing account will need to be finalised with a card payment at the outbound weighbridge.  No new accounts can be established at the weighbridges, please call 9486 3512 to discuss establishing an account prior to coming to Kimbriki if you are unable to pay by card.
  • Coloured Waste Transaction Tickets will no longer be used on the site.
    We have simplified our systems to allow processing of customers transactions based on other forms of internal communication. Note this may cause delays from time to time and we ask for your patience in these situations.
  • The Concrete & Brick disposal pricing has temporarily changed to assist in transactions.
    A flat rate based on the price of Concrete (previously the green docket) will be used and this published gate price is $22 per tonne incl. GST. Asphalt will continue to be charged at $40 per tonne incl. GST.
  • Account Customers will not receive transaction dockets at the weighbridge.
    Invoices will continue to be emailed to the account holder at the end of every day as is currently done.
  • Customers disposing of VENM are still required to fill in the NSW EPA VENM Certificate.
    This certificate is to be deposited in a tray provided at the inbound weighbridge.
  • The Kimbriki Reception area is closed at all times.
    For customer service and Finance enquiries (including account management) please call 9486 3512 and your call will be directed to the appropriate person.
    The drop-off facility for fluorescent tubes has been moved to the outside of Reception, please feel free to continue to bring fluorescent tubes and globes to us for recycling and place them in the appropriate containers.
  • The Buy Back Centre is closed indefinitely.
  • The Eco House & Garden is closed indefinitely.
    All workshops have been cancelled.
  • The Bikes for Life volunteer workshops have ceased and will not be conducted until further notice.


We urge our customers to be aware of these changes and to ask that you exercise patience and understanding when visiting Kimbriki.

We assure you we are doing everything we can to protect both our staff and customers and to maintain consistency and customer support in our services.

Please be aware this is a rapidly evolving situation and further changes may be implemented at short notice as the COVID-19 pandemic continues to develop.  We will endeavour to publish any changes on this website page.

We remind you that this website has a lot of information for you to access


What you can bring

Enquiries & Contact Details: 

Kimbriki Main Phone: (02) 9486 3512
Complaints: (02) 9450 0561
Buy Back Centre:
0420 803 521

Vehicles updates:



Kimbriki Road
off Mona Vale Road
Ingleside / Terrey Hills
New South Wales, Australia

Mailing Address:
PO Box 196
Terrey Hills  NSW  2084

Hours of Operation:

Waste and Recycling Operations
Open every day 7am – 5pm

Administration Office (Ph: 9486 3512)
Phone contact only. Office is currently closed to visitors due to COVID-19
Open Monday to Friday 8:30am – 5pm
Closed all Public Holidays

Buy Back Centre (Ph: 0420 803 521)
Currently closed due to COVID-19

Recycled Roadbase, Aggregates and Sand
(Concrete Recyclers)

Open Monday to Friday 7am – 4:30pm
Weekends and Public Holidays 7am – 3.30pm

Eco House and Garden
Currently closed due to COVID-19